WANT TO SHARE YOUR ACCESSIBILITY REQUIREMENTS WITH US? +

If you have accessible requirements that you would like to share with us, please send us an email (gwyn@thehillsarealive.com.au)

DO YOU HAVE A CARER / COMPANION CARD POLICY? +

Yes we do. Please get in contact with Moshtix Customer Service (our ticketing provider) HERE and they'll be able to assist you. Send them through the companion card and the name of the person you're attending with and they'll be more than happy to help you out!

Please note - there are a significant number of events that our ticketing provided Moshtix organises. As such, there may be a delay in having your companion card request responded to. Please note that your ticket request will be actioned prior to the event. Please contact us if you have not heard back regarding your complimentary carer ticket within 10 days of the festival and we will send an urgent request on your behalf.

CAN I GET SOME INFORMATION ON ACCESSIBILITY? +

Whilst we try to make our festival as accessible as possible, the event takes place on a working farm with undulating grounds and in areas it is quite steep. That said, almost every year we have had people with limited mobility attend the festival and have a great time. We recommend that those with limited mobility attend with a carer and or motorised wheelchair to get around.

As part of NYE on the Hill 2026, we will have Accessible Parking, Accessible Showers & Toilets, a Viewing Area, an Access Liaison, as well as a Quiet / Safe Space on the festival site.

Accessible toilets are located next to the Medical marquee at the top of the hill and at the toilet block next to the stage. An accessible shower is also located at the toilet block next to the stage.

For additional information, please contact thefarmer@thehillsarealive.com.au to speak to the team about the festival site.

IS THERE PARKING CLOSE TO THE SITE ENTRANCE FOR PEOPLE WITH ACCESSIBILITY NEEDS? +

Yes. There are accessible parking spaces located near the entrance of the festival site. Please contact our team at least 7 days prior to the festival and we'll assist with further information on arrival (thefarmer@thehillsarealive.com.au).